IT Maintenance and Support

Our 24/7 services include monitoring, implementation, and support for effective troubleshooting and dedicated maintenance of your technology infrastructure, whether on-premises, cloud, or hybrid. We also provide guidance on the best solutions and alternatives in your digital transformation process. With us as your partner, you will get a more resilient, secure, flexible, and cost-effective technology infrastructure.

Our Maintenance and Support services include:

Help desk

No IT headcaches anymore.

Dedication is key and that's where we shine. Enjoy seamless IT support services operations with Datasoft. With our managed service desk, you can focus on your business and let us deal with end-user requests and IT service incidents.

App support

There are hundreds of different applications out there. Datasoft specializes in understanding the ins and outs of all Microsoft Products and studying your specialty applicstions so we can assist with common problems.

Device management

Proactive management of your teams's computers and other devices ensures that your people have the tools they need to get the job done. Our goal is to ensure that technology doesn't get in the way of everyone doing what they do best.

Server management

Applications servers are at the heart of every business-from accounting plataforms to ERP and beyond. Datasoft ensure thatt these critical systems are properly managed and operational at 99.999% uptime

Network management

Networks drive collaboration, communication and interconnectivity between your customers. In today's day and age everything runs through a series of switches and routers. Whether your network spans multiple states and time zones or is a small local network, we have experience to kepp it humming.

Database management

We put professionals at your service capable of getting the most out of your data warehouse in Databases, we are your allies in taks such as migrating, managing and monitoring your database enviroments. We offer different levels of service, from taking full ownership of your database enviroment to provindin complementary servicess that increase its value and providingd mentoring and advice to your technical staff.

IT Maintence and Support